Privacy Policy
Last updated: 1 January 2026
This Privacy Policy explains how ABHODE collects, uses, discloses, and safeguards your information when you use our platform.
1. Introduction
ABHODE ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ABHODE platform. By using ABHODE, you consent to the practices described in this Policy.
2. Information We Collect
We collect information you provide directly to us, including: • Account information: name, email address, password, phone number. • Profile information: property preferences, communication history. • Listing information (for owners): property details, photos, pricing, address. • Interest submissions: name, phone, email, preferred move-in date when expressing interest in a property. • Communications: messages or emails you send to us. We also collect certain information automatically when you use the Platform, including device information, IP address, browser type, pages viewed, and usage patterns (via Firebase Analytics).
3. How We Use Your Information
We use the information we collect to: • Operate, maintain, and improve the ABHODE Platform. • Process and manage your account registration. • Facilitate connections between renters and property owners. • Send transactional communications (e.g., interest confirmations, password resets). • Verify property owner and agent applications. • Monitor for fraud, abuse, and policy violations. • Analyse usage trends to improve our services. • Comply with legal obligations.
4. Sharing of Information
We do not sell your personal data. We may share your information only in the following circumstances: • With property owners/agents: When you express interest in a property, your contact details (name, phone, email) are shared with the verified property owner or agent. • With service providers: We use trusted third-party services (Firebase/Google Cloud for hosting and authentication, Cloudinary for image storage) that process data on our behalf under strict confidentiality agreements. • For legal compliance: We may disclose information if required by law, court order, or to protect the rights and safety of ABHODE or others. • In a business transfer: If ABHODE is involved in a merger, acquisition, or asset sale, your information may be transferred.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.
6. Data Security
We implement industry-standard security measures to protect your information, including: • HTTPS encryption for all data transmitted between your browser and our servers. • Firebase Authentication for secure account access. • Firestore Security Rules to restrict data access. No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Cookies and Tracking
ABHODE uses essential cookies and similar tracking technologies to operate the Platform and improve your experience. These may include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You can control cookies through your browser settings, although disabling them may affect Platform functionality.
8. Your Rights
You have the right to: • Access the personal information we hold about you. • Request correction of inaccurate or incomplete information. • Request deletion of your account and associated personal data. • Withdraw consent where processing is based on consent. • Lodge a complaint with the relevant data protection authority in Ghana. To exercise any of these rights, contact us at info@abhode.gh.
9. Third-Party Services
The Platform may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external services you use.
10. Children's Privacy
ABHODE is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform or by email. Your continued use of the Platform after changes are effective constitutes acceptance of the updated Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: Email: info@abhode.gh Phone: +233 25 723 4802 Address: Accra, Ghana